PRIVACY POLICY
YOUR PRIVACY AT MAISON VELOR
MAISON VELOR respects the privacy of visitors and customers and recognizes the importance of handling personal information responsibly.
This Privacy Policy explains generally how information may be collected, used, disclosed, and protected when you visit our website, communicate with us, or purchase through our store.
INFORMATION WE MAY COLLECT
Depending on how you interact with MAISON VELOR, we may collect information including:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order details
- Transaction-related information
- Customer service communications
- Device and browser information
- IP address
- Website activity
- Cookie and similar technology information
Payment information may be handled by our authorized payment processors rather than stored directly by MAISON VELOR.
HOW WE USE INFORMATION
Personal information may be used to:
- Process purchases
- Fulfill and deliver orders
- Provide order confirmations
- Provide shipping and tracking updates
- Respond to customer inquiries
- Process eligible returns and refunds
- Detect or prevent fraudulent activity
- Protect our website and customers
- Improve our products and services
- Maintain business records
- Meet applicable legal and regulatory obligations
- Send marketing communications where permitted and applicable
SERVICE PROVIDERS
We may share information with service providers when reasonably necessary to operate our business.
These may include providers involved with:
- Website hosting
- E-commerce infrastructure
- Payment processing
- Fraud prevention
- Shipping and fulfillment
- Analytics
- Customer support
- Marketing services
These companies may process information in connection with the services they provide.
COOKIES
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website performance, support analytics, and provide relevant experiences.
Depending on your location and applicable law, you may have options for managing certain cookies through your browser or available website controls.
DATA SECURITY
We take reasonable administrative, organizational, and technical measures intended to protect personal information.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
YOUR PRIVACY RIGHTS
Depending on where you live, applicable privacy laws may provide rights concerning your personal information, such as requesting access, correction, deletion, or other controls.
To submit an applicable privacy request, contact:
[INSERT PRIVACY/CONTACT EMAIL]
We may need to verify your identity before completing certain requests.
POLICY UPDATES
We may revise this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations.
The most current version will be published on this website.
Last Updated: August 2026